Under the direction of the Vice President, the Regional Manager is responsible for the overall operations of each community in his/her portfolio, which is typically six to ten communities. Our Regional Managers are strong, dynamic team leaders with a passion for employee engagement and a strong focus on coaching performance that drives resident satisfaction and financial results. As a Regional Manager, you will provide direction to your property management leadership team and will be accountable for your portfolio’s overall business results — which include an emphasis on customer service, employee performance, and the implementation of corporate initiatives.
As a Regional Manager, your days will be full, fast-paced, and challenging. You will monitor a wide array of performance metrics, implement strategies to meet operational and leasing goals, analyze and respond to changing market conditions, and identify areas for improvement. You will direct operational, sales, and maintenance initiatives throughout your portfolio, exemplifying Equity Residential’s brand each and every day by thinking like an owner and ensuring that your team members have the resources they need to be successful and to deliver on our resident commitments.
At Equity, being a leader is much more than sitting in an office directing others from behind a computer screen; we believe in leading by example and walking in the shoes of the people you manage. To be a successful Regional Manager, you will spend more time in the field than in the corporate office — walking your communities with Community Managers and Service Managers and supplementing your already robust knowledge of your communities, competitors, and market conditions with direct feedback and input of all on-site team members. You will also leverage your strengths in relationship building on a daily basis, partnering with colleagues across all levels and departments of the organization (Facilities, Investments, HR, Capital/Renovation, etc.) with the shared goal of maximizing the potential of asset performance and property employees in your region.
Source: Equity Residential Career Page
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