Reporting directly to the Head of Client Care, the Client Care Director will be responsible for client service and capital raising support on behalf of CBRE IM’s flagship US enhanced return fund series, in addition to project managing the launch of the latest vintage.
The Client Care group (CCG, also known as Client Relations or Investor Relations in other firms) centralizes investor communications under one ‘front line’ department acting as a center of excellence and the first port of call for investors. Each team works on a group of funds/mandates working alongside the portfolio teams and the client solutions teams in executing strategy, delivering on promises to investors, and supporting fund growth. A key focus will be the facilitation and implementation of the Client Care initiative across the Americas platform.
Additionally, the Client Care group is responsible for communications to investors, providing a centralized workflow to fund teams, capital raising teams, collaborating with Legal counsel/fund administrators/fund operations on fund documents, and client on-boarding, partnering with teams across the organization for internal/external requests, in addition to special projects with the wider global CCG and other business lines.
Source: CBRE Career Page
Tagged as: Brokerage Firm, Consulting Firm
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